Ponpes Tahfidz Al-Quran Karangmojo

Berita & kegiatan santri asal di Ponpes Karangmojo.

Kode soal : 1700

Materi :

Mode Disiplin
02:00
Target: ≤ 60 detik per soal.

The Manager
PT. GARUDA INDONESIA
Jl. Merdeka, 54
July 12, 2002

Dear Sir,

I am one of the customers of your flight company. Through this letter, I would like to tell you something. This is about the services of your company.

Last Monday, I flew to Medan on the flight number GA 116, on the schedule board, it is stated that the plane would depart at 70.00 a.m. But in fact, I had to wait for an hour before taking off. It has happened many times; because of that I was late to attend an important meeting at my office in Medan.

You have to pay deeply attention to my letter. Do your best for your customers. I am sure that you realize how important the customers are for your company. I do hope that you will consider this letter.

Your faithfully,
Albert

soal 16. What is the letter about?

A. Complying about the service
B. Informing about the meeting
C. Replying the complaint
D. Asking for information
Lihat Jawaban dan Analisis

Analisis: Bacaan ini menjelaskan tentang keluhan penulis terhadap keterlambatan penerbangan yang menyebabkan dia terlambat menghadiri pertemuan penting. Oleh karena itu, jawaban yang benar adalah A. Complying about the service.

soal 17. Why was the writer late for the meeting? Because ........

A. the flight to Medan was delayed
B. he didn’t know the time
C. he attended another activity
D. he forgot the flight schedule
Lihat Jawaban dan Analisis

Analisis: Penulis terlambat karena penerbangannya ke Medan tertunda. Jawaban yang benar adalah A. the flight to Medan was delayed.

soal 18. Which is NOT TRUE about the writer according to the letter?

A. His office is in Medan
B. He wrote a letter to the manager
C. He didn’t feel disappointed with the services
D. He realizes how important the customers are
Lihat Jawaban dan Analisis

Analisis: Bacaan menyatakan bahwa penulis menulis surat untuk mengeluhkan keterlambatan dan menyatakan pentingnya pelayanan yang baik. Jadi, jawaban yang tidak benar adalah C. He didn’t feel disappointed with the services, karena penulis merasa kecewa dengan layanan yang diberikan.

soal 19. The letter tells us that the writer .......

A. Was happy with the service
B. Attracts the manager's attention
C. Didn't like the customers
D. Used Garuda to Medan many times
Lihat Jawaban dan Analisis

Analisis: Dalam bacaan, penulis mengeluhkan tentang keterlambatan penerbangan yang mengakibatkan dia terlambat menghadiri pertemuan penting, serta menekankan pentingnya perhatian terhadap layanan pelanggan. Oleh karena itu, jawaban yang tepat adalah B. Attracts the manager's attention, karena penulis menulis surat untuk menarik perhatian manajer tentang pelayanan yang buruk.


Latihan Soal Bahasa Inggris SMP/MTs